Return & Refund Policy

Customer Protection · Blankteesusa

Last updated: October 1, 2026

1. Return Policy Overview

We stand behind the quality of our luxury furniture, consumer electronics, and comfort footwear. This policy provides protection for manufacturing defects, shipping errors, and customer satisfaction.

2. Return Eligibility and Timeframe

Returns are accepted within 30 days of delivery for any reason, provided the item meets our condition requirements.

Products must be unused, unworn, undamaged, and in original packaging with all tags and accessories included.

3. Return Authorization Process

To initiate a return, contact our customer service team with your order number and reason for return.

We will provide you with a return authorization and detailed instructions for shipping your item back to us.

4. Acceptable Reasons for Returns

• Manufacturing defects or quality issues
• Shipping damage (must be reported within 48 hours of delivery)
• Incorrect items shipped
• Change of mind or incorrect ordering (subject to condition requirements)

5. Non-Returnable Items

Opened electronics with broken security seals, worn footwear showing signs of use, or assembled furniture cannot be returned for hygiene and safety reasons.

Custom-ordered or personalized items are also non-returnable unless defective.

6. Return Shipping and Packaging

For defective, damaged, or incorrect items, we cover return shipping costs and will provide a prepaid return label.

For all other returns, customers are responsible for return shipping. We recommend using a tracked shipping method and purchasing insurance for high-value items.

Products must be securely packaged in original or comparable protective packaging.

7. Inspection and Processing

Returns are inspected within 3–5 business days upon receipt to verify condition and eligibility.

8. Refund Processing

Approved refunds are issued within 5–10 business days of inspection completion to your original payment method.

Original shipping charges are non-refundable unless the return is due to our error or a defective product.

9. Restocking Fees

No restocking fees apply for defective, damaged, or incorrect items.

Other approved returns may be subject to a 15% restocking fee for large furniture items or opened electronics.

10. Exchanges and Replacements

Defective products are replaced free of charge when the same item is available in stock.

For size or color exchanges on footwear and furniture, standard return and repurchase procedures apply.

11. Warranty Coordination

Many of our products include manufacturer warranties. We assist in coordinating warranty claims to ensure the best resolution for you.

12. Special Circumstances

Exceptions may be considered on a case-by-case basis for damaged freight shipments, delivery delays beyond our control, or other extenuating circumstances.

13. Customer Responsibilities

You must inspect deliveries promptly upon arrival and report any visible damage or discrepancies within 48 hours.

For furniture deliveries, thoroughly inspect items before the delivery team leaves your location.

14. Contact Information